Request removal of your Signilo information.
We will help you understand what can be removed, what must be retained, and what a workspace owner may need to approve.
Updated 25 July 2026
How to make a request
Email hello@signilo.com with the subject “Signilo data deletion request”. Tell us:
- your name and the email address connected to the request;
- whether you are an account holder, team member, or signer;
- the workspace or document reference, if you have one; and
- which information you want removed or corrected.
Do not email passwords, authenticator recovery codes, or an active private signing link.
What happens next
We may ask for enough information to confirm that the request is yours.
Workspace-owned documents may require the owner or organisation to approve the request.
We tell you what was removed, what was retained, and why.
Records that may be retained
A completed signed document, certificate, audit event, payment record, or security record may need to remain available for the workspace owner, a dispute, fraud prevention, accounting, or a legal obligation. When a completed document must remain as evidence, we restrict access and archive it instead of removing it from the record.
Meta and connected accounts
Removing Signilo's access to a connected Google, Meta, or WhatsApp account does not automatically delete documents already stored in Signilo. Send the request above for Signilo records, and use the provider's own account settings for data held by that provider.
Questions
If you are unsure what to include, email hello@signilo.com and ask for the privacy contact.